Tips That Work

How do you reach out to your potential customers? Or do you reach at all? Do you wait, hoping you'll wake up to a slew of sales the next morning? 

Arabia Finland Coffee Mug offered by VioletQVintage

We all wait, hoping. But there is a lot more we can do to ensure sales. With the economy going up and down faster than a roller coaster, it's vital we find creative ways to market our shops and items. Here I'll provide a few ideas that I've seen work well. 

Mod 1970s Throw Pillow offered by Kultur

Network!! Join local email groups: Yahoo freecycle, Mothers/Parents clubs, Civic groups and more. I'm very active in my local groups. I post things on Freecycle and I also get things off Freecycle. When I pick up or give away the items this allows for face to face interaction. This always results in a friendly conversation that inevitably leads to what I do for a living. My two BIGGEST clients came from a word of mouth referral from Freecycle. 

Upcycled Carved Coral Jewelry Rack offered by MellowMermaid

Talk!! Tell every person you meet what you do. Tell the checker at the Super Market. Find a way to incorporate it into everyday conversation. Promote yourself. Yes, it'll feel awkward at first, but you'll soon find you can just seamlessly integrate into the flow of talk. And people will want to hear about it. Why? Because what we do is FASCINATING. People love to hear about it. And in addition to that, everyone will want to know you at some point because when estates come up, you'll be the one who can help. 

Vintage See No Evil Bar Set offered by EmeliasCupboard

Advertise!! There are so many ways to reach the public. Don't just discount advertising as too expensive. I just placed an ad with the company that does those advertising placemats in restaurants. I've already received 6 calls, one of which is an Estate of the head lawyer to Disney & Bob Hope in the 1950's & 60's. The ad didn't cost much and the company distributes 22,000 placements a month. A good value for my money-it pays to think outside the box. 

Enamel Flower Brooch offered by reconstitutions

Expand!! While I'm all for selling on Etsy, there may be times when it pays to expand out into other venues. I know many of us are selling on eBay as well. But what about Craigslist? How about taking your listing and putting it on Craigslist when you list it on Etsy or eBay? I know an antique store in my town that lists every single item on Craigslist when it comes in the door. She's now getting 45% of her sales from online. 

Mid Century Enamel Box offered by mascarajones

It's not good enough for us to depend on Etsy to help us. We need to think out of the box and figure out how to drive traffic to our items and shops. At the end of the day, only we are responsible for our success. Let's make sure we are!! 

Promotions, Free Advertising & Building Your Brand

What is your brand? Knowing that is the jumping off point for all future advertising and promotion.

As I've said before, a consistent logo is key to identifying with customers. Something clear to see that somehow ties in with your store or name is ideal. I chose a turquoise teapot because it was one color (easy to view), a color that has strong vintage associations, and photographed cleanly. I don't offer that teapot-but it's similar to what I do offer and customers remember it.

Vintage Mechanical Valentine by Wonderdiva

An unforgettable avatar: she looks like her username!

I consider that teapot my logo. It is THE identity of Nachokitty. In order for it to work as my branding, I need to keep the same across Facebook, Twitter, Etsy, my business cards and the cards I include in every package.

Once you have a clear identity established, be consistent. I don't recommend using one name for your user id and different shop name on your banner. Customers can't search for you under that banner ad name, but it is the largest text on the page in most cases, calling out, Look at Me! Remember Me!

Vintage Enamel Daisy Set by Jenscloset

Her avatar is a small piece of this banner-excellent tie in

Okay, so you know who you are and how you want to be remembered. How will you get your name out there-not just once, but over and over again?  Marketers have studied human behavior for eons and one thing is sure-viral marketing works best. Meaning, word of mouth.

1940's Toy Sewing Machine by tparty

Great logo. Ties into username & matches banner

This is where your single most effective FREE tool comes in. Treasuries. You find things you like, you post them and notify the sellers. What could be easier? Yet it's a free tool most of us aren't paying enough attention to. If people like the treasury, they'll likely check out your store. Now that we have activity feed, I am able to watch activity spike after certain treasuries are created. My New Years business resolution was to make 1-2 a day.

Vintage Tea Length Nightgown by FancyPantsAndMore

Excellent avatar-ties right in with the product line & it's very eye catching

Other forms of free or low cost promotion: Facebook and Twitter. To boost my numbers on Facebook, I paid for an ad. It was cheap. It brought in hundreds of people. Now I have a core audience I can advertise directly to, involve by asking questions, and use as my word of mouth advertisers. You certainly don't need to pay for an ad-I see plenty of Etsy sellers with strong Facebook pages who didn't. It was just a quick way to get where I wanted to be.

There are other ways to promote that we'll discuss another time. Brand your store, use the tools that are free, and promote yourself. You have nothing to lose and much to gain.